TERMS & CONDITIONS

Last updated: 12 December 2025

Welcome to the Harrison Howard website (“we”, “us”, “our”). By accessing or using our website and purchasing goods from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order. If you do not accept these Terms, you should not use this website.

1. ABOUT US

This website is operated by Harrison Howard. Throughout these Terms, “we”, “us”, and “our” refer to Harrison Howard.
Our website: harrisonhoward.co.uk

2. USE OF THE WEBSITE

2.1 You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party.
2.2 We reserve the right to modify or withdraw this website and its content at any time without notice.
2.3 All content, including images, text, graphics, logos, product descriptions, and layout, is the property of Harrison Howard and protected by intellectual property law. You may not copy or reproduce any content without our prior written permission.

3. PRODUCT INFORMATION

3.1 We take all reasonable care to ensure that product descriptions, images, and pricing are accurate. However, variations in colour or appearance may occur due to screen settings or manufacturing differences.
3.2 All products are subject to availability. We reserve the right to discontinue any product at any time.

4. PRICING & PAYMENT

4.1 All prices are generally shown in USD unless otherwise stated.
4.2 We reserve the right to change prices without notice; however, the price shown at checkout at the time of purchase will be the price you pay.
4.3 Payment must be made in full at the time of ordering. We accept major credit/debit cards and other payment methods as displayed at checkout.

5. ORDERING & CONTRACT

5.1 When you place an order, you will receive an email acknowledging receipt. This email does not constitute acceptance of your order.
5.2 A contract is formed only when we dispatch the goods to you.
5.3 We may refuse an order if:
The product is out of stock
Payment is not authorized
We suspect fraudulent activity
An error in product information or pricing occurs

6. SHIPPING & DELIVERY

6.1 Delivery times are estimates and may vary depending on location, carrier delays, customs processes, or factors outside our control.
6.2 Risk of loss or damage passes to you once the order has been delivered to the shipping address provided.

7. RETURNS & REFUNDS POLICY

Customer satisfaction is our priority at Harrison Howard, and we hope you are completely happy with your purchase. However, should you change your mind for any reason, you have 30 days from the day after delivery to return your item for a refund.

7.1 Conditions for Returns
To qualify for a return:
Items must be in their original, saleable condition
Items must be unused, unwashed, undamaged, and in their original packaging
All returns must be made within 30 days of receiving the goods
We cannot accept returns that show signs of wear, damage, or alteration.

7.2 Return Shipping Costs
You are responsible for covering the cost of return postage.
You may use any postal or courier service of your choice; however, we strongly recommend using a tracked service and obtaining proof of postage.
Please ensure products are sufficiently packaged to avoid damage during transit.

7.3 Refund Method
When submitting a return, please inform us whether you prefer your refund to be:
Returned to your original payment method / bank account, or
Issued as store credit on your Harrison Howard account
If requesting a bank transfer refund, please provide:
IBAN
SWIFT/BIC code
Please allow 2–3 weeks for us to process your return after it has been received by our warehouse.

7.4 Exchanges
Unfortunately, we are unable to offer direct exchanges.
If you require a different size or colour, please:
Return the unwanted item for a refund, and
Place a new order on harrisonhoward.co.uk

7.5 Return Addresses
UK Returns:
RMA “879”, ETS Ltd
49B Derby Street
Manchester, M8 8HF
United Kingdom

USA Returns (Option 1):
USKYN Warehouse
Online Seller RMA, 41 Logistics Blvd, Suite -2 #63248920
Walton County, Kentucky, 41094
USA

USA Returns (Option 2):
USWC Warehouse
Online Seller RMA, 18501 Arenth Ave #63248920
City of Industry, California, 91748
USA

8. FAULTY OR DAMAGED ITEMS

If you believe your item is faulty or damaged, please contact us within 7 days of receipt with clear photos and order details.
We will assess the issue and arrange a replacement or refund where appropriate.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability in relation to any claim shall not exceed the price paid for the product giving rise to the claim.
Nothing in these Terms excludes liability where it cannot legally be excluded.

10. INTELLECTUAL PROPERTY

All trademarks, designs, images, and content on this website are the property of Harrison Howard. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. PRIVACY

Your personal information is processed in accordance with our Privacy Policy, which forms part of these Terms.

12. GOVERNING LAW

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. CONTACT US

If you have any questions regarding these Terms or your order, please contact us:
Email: marketing@harrisonhoward.co.uk
Website: harrisonhoward.co.uk